Return Policy

We accept returns within 7 business days of delivery, provided the items are unused and in their original packaging.

Refunds
Refunds are issued to your original payment method after the returned item is inspected and approved.

Exchanges
We offer exchanges only for items that arrive defective or damaged.

Return Shipping
Customers are responsible for return shipping costs, unless the return is due to our error.

Non-Returnable Items
We do not accept returns for gift cards, custom-made items, or perishable goods.

To request a return, please contact us at hello@hearthatelier.com

Business address: *****